Collision Center

Toyota of Downtown LA – Your Trusted Toyota Collision Center

Was your Toyota vehicle recently damaged in an accident, and you need to find a collision center Los Angeles drivers trust for their Toyota collision repair? Toyota of Downtown LA is the place to visit! Not only do we have high standards for workmanship, but as well as integrity and safety. We’re here to provide a guide to assisting with police following an accident, your insurance company, and your repairs. It won’t be long before you see why our Toyota collision center is the place to visit for collision repairs.

How to Handle a Collision

If a collision occurs, following the steps below:

• Stop – no matter how minor the collision – in a safe, well-lit area.
• Notify the local police. Ask for an ambulance if necessary.
• Have your driver’s license, registration, and insurance information ready when the police arrive.
• Write down the names and phone numbers of any witnesses and information of the injured, if any.
• Use your phone’s camera or carry a camera in the glove box to document
• the vehicles and the scene.
• If necessary, contact Toyota Roadside Assistance*1 at 1-800-444-4195, and have your vehicle towed to your Toyota Authorized Collision Repair Facility.*2
• Notify your insurance company.

Visit a Toyota Collision Repair Facility

There are several reasons why you should have your repairs performed by a Toyota authorized collision repair facility:

• Eligible customers receive complimentary towing to the facility via Toyota Roadside Assistance.
• Genuine Toyota OEM Parts for all repairs help maintain the original performance and integrity of your Toyota.
• The limited warranty covers all Toyota Genuine Parts.*3
• Toyota trained repair technicians will use factory-approved procedures that help produce safer repairs and get you back on the road in less time.
• These facilities have made extensive investments in the brand’s specified tooling to help ensure that their technical staff has the right tools for all repairs.
• Only Toyota Approved Aluminum Repair Facilities are factory-authorized to repair aluminum construction.
• First-quality repairs help maximize vehicle value.
• Limited lifetime warranty on paint repairs through OEM paint suppliers.*4

Your Rights as a Customer

Whether you will lease or finance the Toyota, collision insurance is required. It’s meant to help you and the finance company by ensuring sufficient funds are available to repair the vehicle in the event of a collision. Certain consumer rights are included with the purchase of an automotive insurance policy.*5

• The insurance company must provide you a copy of your policy. Read it carefully! Know your rights under the terms of the policy.
• You may cancel or change insurance at any time. You don’t have to wait for your policy is up for renewal.*6
• An insurer can recommend a Toyota collision repair facility, but you have the right to choose where your Toyota gets repaired unless that right is limited by your insurance policy.*7
• Insist that your insurer and Toyota collision center agree to the use of Toyota Genuine Parts and Toyota approved repair procedures to make all repairs.*7
• By choosing a Toyota Authorized Collision Repair Facility,*2 you ensuring that the correct parts and procedures are used to repair your vehicle. 

Toyota of Downtown LA has partnered with Eli’s Collision Repair for Toyota collision repairs to your vehicle. Please contact Eli’s directly to schedule your appointment.